SAP Commerce Senior Business Analyst

Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 28,200+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.

Job Description:

·       The SAP Commerce Product Owner/Business Analyst will be responsible for consulting, designing, and configuring SAP Commerce solution within the customer's environment.

·       He / She will be responsible for gathering requirements, configuring, and testing of SAP Commerce features and functionalities. Act as a bridge between the customer and the development team to deliver the final SAP Commerce solution.

Expected Tasks to be performed -          

·       Lead Requirements Gathering Workshops, Documentation of Requirements, User Stories and Acceptance Criteria

·       Design end-to-end customer journey for multi-site eCommerce solution

·       Design Integration with other 3rd Party systems like ERP, Payment Gateway, Tax Calculation System, Logistics solution etc.

·       Lead configuration of SAP Commerce solutions to meet business requirements.

·       Oversee customer data management processes, including data cleansing, migration, and enrichment.

·       Provide training and support to end-users on SAP Commerce functionalities and best practices.

·       Work closely with cross-functional teams, including IT, Business, and Customer Support, to align implementation strategies with business goals.

·       Responsible for Sprint Demo, Key user Training, UAT support, Hypercare / Post Go live support.

·       Ensure excellent communication and collaboration between Internal and external teams.

Mandatory Skills

·       Minimum 10 Years of Experience as Business Analyst or Product Owner Role for SAP Commerce

·       Possesses in-depth knowledge of key SAP Commerce modules, including B2B and B2C Accelerators, Product Management, Cart and Checkout, WCMS, Customer Management, Order Processing, Order Management and Fulfillment, Integration Framework, and more

·       Experience working in Agile/Scrum development environments.

·       Familiarity with REST APIs, OCC and other integration patterns.

·       Business English

Preferred Skills

·       SAP Commerce BA Certification

 

Educational qualification:

B.E./B.Tech., M.B.A. Preferred

Experience :

10+