SAP Basis Manager

About Us

KPMG Delivery Network India (KDNI) is a diverse entity spread across multiple cities in India. We are an important part of the KPMG Delivery Network (KDN), a global organization that supports KPMG member firms in delivering global priority solutions to their clients across a number of different industries. Our team of over 3,000 professionals in India are known for their technical acumen and business insights, that come together to deliver exceptional client service.

When you join KDN, youll be a part of the wider KPMG global network working alongside some of our professions most skilled practitioners on rewarding programs and initiatives that are changing the way business operates, delivering value to the clients of KPMG member firms and driving positive change in the communities we serve.

As a KDN India colleague you will be helping to accelerate new ways of working, using cutting-edge technology to create increased value, and working together with member firm colleagues across the globe to drive sustainable growth and help achieve our ambition to be the most trusted and trustworthy professional services firm.

About the Role

Key Responsibilities

Install, configure, and maintain SAP systems (ECC, S/4HANA, NetWeaver, HANA) and database servers.

Manage system landscapes including client copies, transport management, patching, upgrades, and performance tuning.

Execute system health checks, backups, disaster recovery, and capacity planning.

Provision and integrate SAP Cloud ALM for implementation and operations projects.

Configure monitoring scenarios: business processes, integration interfaces, jobs, and system health.

Set up authorization roles, push-metric setups, and prerequisite parameter checks as per SAP notes.

Implement change control and transport management (ChaRM) across cloud and on-premise landscapes.

Support upgrade and consolidation projects involving Solution Manager and SAP Cloud ALM.

Integrate with ITSM tools (like ServiceNow) via APIs for incident and change orchestration.

Configure alerts, SLA metrics, and key performance indicators.

Provide 247 support, troubleshoot root-cause issues across Focused Run, CALM, and SAP systems.

Guide automation for CICD pipelines and job orchestration via Redwood or similar tools.

Support IT audit requirements, enforce compliance in CALM and Basis setups.

Produce documentation, reports, and best-practice guides for ALM and landscape governance.

Qualifications

Bachelors degree in Computer Science, Information Systems, or related field.

57+ years in SAP Basis administration and ALM roles (e.g., Focused Run, Solution Manager, CALM).

Hands-on experience with SAP System installations, upgrades, transport management, and performance tuning.

Proven expertise in Cloud ALM provisioning, configuration for monitoring, and API integrations.

Familiarity with integration to ITSM platforms like ServiceNow, Redwood, and job automation tools.

Strong troubleshooting, root-cause analysis, and problem-resolution capabilities.

Excellent communication and stakeholder management skills; able to mentor junior team members.

Preferred Skills

SAP certifications: CALM, SAP Basis, SAP Activate, Solution Manager.

Experience with hybrid SAP landscapes (on-premise + cloud).

Knowledge of ALM best practices, ITIL frameworks, and audit/compliance processes.

Familiar with CI/CD concepts, job orchestration tools, and monitoring dashboards

Location

Bangalore, Hyderabad, Pune