SAP - IS Oil - Senior Associate-Bangalore

PWC

5 - 9 years

Bengaluru

Posted: 3/10/2025

Job Description

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

SAP

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

Those in SAP Customer at PwC will focus on providing consulting services for SAP Customer Relationship Management (CRM) applications. You will analyse client requirements, implement CRM software solutions, and provide training and support for seamless integration and utilisation of SAP CRM applications. Working in this area, you will enable clients to optimise customer relationship management processes, enhance customer satisfaction, and achieve their strategic objectives.

5 - 9 years of experience working as SAP S4 IS-Oil Consultant
Experienced with S/4HANA IS-Oil Midstream, Downstream and preferably Secondary Distribution
Support and Maintenance of SAP IS-Oil Solutions:
- Provide ongoing support and troubleshooting for SAP IS-Oil modules, including upstream, midstream, and downstream business processes.
- Resolve issues related to SAP IS-Oil functionality and ensure the smooth operation of business-critical processes in SAP ECC6.
Configuration and Optimization:
- Configure and fine-tune SAP IS-Oil modules according to business requirements.
- Focus on the core functionalities of SAP IS-Oil, such as oil and gas exploration, production, transportation, refining, trading, and distribution.
- Work with business stakeholders to identify areas for system improvement and implement changes or enhancements as needed.
Business Process Analysis and Improvement:
- Analyze business processes within the oil and gas sector and provide recommendations for optimizing SAP IS-Oil solutions to support these processes.
- Ensure that SAP IS-Oil functionality aligns with business needs, industry standards, and regulatory requirements.
Integration with Other SAP Modules:
- Work on the integration of SAP IS-Oil with other SAP modules, such as SAP MM (Materials Management), SAP SD (Sales and Distribution), SAP FI/CO (Financial Accounting/Controlling), and SAP PS (Project Systems).
- Ensure that the IS-Oil solutions are seamlessly integrated with SAP ECC6 and that the data flows correctly between modules for smooth operations.
Incident and Problem Management:
- Act as a primary point of contact for issue resolution related to SAP IS-Oil.
- Work with the technical team to resolve system errors, bugs, and issues impacting business operations.
- Provide timely responses to user incidents, ensuring the issues are resolved within the agreed-upon service level agreements (SLAs).
Customization and Enhancement:
- Customize and enhance SAP IS-Oil solutions to meet the evolving business needs of the organization.
- Implement enhancements that improve functionality, reporting, and automation within the SAP system.
User Training and Support:
- Provide training and support to end-users regarding SAP IS-Oil functionality and best practices.
- Ensure users are properly equipped to use the system effectively and troubleshoot any user-specific issues.
Documentation and Reporting:
- Maintain detailed documentation for SAP IS-Oil configuration and customizations.
- Prepare regular reports on system performance, issues, and resolutions.
- Support documentation for system updates, patching, and maintenance activities.
Collaboration with Cross-Functional Teams:
- Work closely with project managers, business analysts, and technical teams to ensure SAP IS-Oil solutions meet business goals.
- Collaborate with the SAP BASIS and security teams to ensure proper system configuration and data security.

Education-Min. Graduation

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Process Consulting, Business Process Improvement, Business Process Modeling, Business Technology, Communication, Creativity, CRM Software, Customer Due Diligence, Customer Engagement, Customer Liaison, Customer Loyalty, Customer Management, Customer Needs Analysis, Customer Relationship Management, Customer Satisfaction, Customer Segmentation, Customer Service, Customer Service Management, Customer Success, Customer Transformation, Deployment Management {+ 14 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

About Company

PricewaterhouseCoopers (PwC) is a global professional services firm providing audit, tax, and consulting services. PwC helps organizations manage financial risks, comply with regulations, and improve performance through its expertise in industries like finance, healthcare, and technology.

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