Sales-Trainer-SUPPORT SERVICES-HR

Job Summary:

We are seeking an experienced Functional Training Manager to design, develop, and deliver training programs that enhance the skills and product knowledge of the employees. The ideal candidate will have a strong background in sales training, adult learning principles, and Financial service products.

Key Responsibilities:

1. Needs Assessment: Identify training needs through analysis of performance data, customer feedback, and leaders feedback.

2. Training Program Development: Design, develop, and deliver training programs that address identified needs, including product knowledge, sales skills, and soft skills.

3. Training Delivery: Deliver training programs through various channels, including classroom training, online webinars, and on-the-job training.

4. Training Evaluation: Evaluate the effectiveness of training programs through assessment of participant learning, sales performance, and customer satisfaction.

5. Sales/Service Enablement: Develop and maintain sales & service enablement tools, including sales guides, product sheets, and presentation materials.

6. Collaboration with Stakeholders: Collaborate with the leaders, product teams, and other stakeholders to ensure training programs align with business objectives.

7. Training Budget Management: Manage the training budget to ensure effective use of resources.

Requirements:

1. Education: Bachelor's degree in Business Administration, Education, or related field.

2. Experience: Minimum 8+ years of experience in functional training, preferably in financial services industry.

3. Skills: Strong knowledge of adult learning principles, sales training methodologies, and NBFC products. Excellent communication, presentation, and project management skills.