Salesforce QA - Associate

PWC

0 - 3 years

Bengaluru

Posted: 05/02/2025

Job Description

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Associate

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

  • Apply a learning mindset and take ownership for your own development.
  • Appreciate diverse perspectives, needs, and feelings of others.
  • Adopt habits to sustain high performance and develop your potential.
  • Actively listen, ask questions to check understanding, and clearly express ideas.
  • Seek, reflect, act on, and give feedback.
  • Gather information from a range of sources to analyse facts and discern patterns.
  • Commit to understanding how the business works and building commercial awareness.
  • Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.

 
Job Title- Salesforce QA 
Experience1 Yrs – 4 Yrs  

Employment Type- Full Time 

Qualification- B.E./ B.Tech/ MCA(full time) 

Summary: 

We are seeking a detail-oriented and experienced Salesforce Functional QA to join our team. The ideal candidate will be responsible for ensuring the quality and functionality of our Salesforce Cloud implementation by performing thorough testing and validation of various Salesforce features and integrations. This role involves working closely with developers, business analysts, and other stakeholders to understand requirements and test accordingly. 

 

Key Responsibilities: 

  • Test Planning and Design: 

  • Collaborate with business analysts and developers to understand functional requirements and create detailed test plans and test cases. 

  • Design and develop test scripts for functional, system, integration, regression, and user acceptance testing. 

  • Test Execution: 

  • Execute test cases and document results for Salesforce applications, integrations and mobile testing. 

  • Identify, document, and track defects and issues using appropriate tools and ensure their resolution. 

  • Perform regression testing to ensure existing functionalities are unaffected by new changes. 

  • Collaboration and Communication: 

  • Work closely with cross-functional teams to ensure quality throughout the software development lifecycle. 

  • Provide regular status updates and test results to stakeholders. 

  • Participate in daily stand-ups, sprint planning, and other Agile ceremonies. 

  • Continuous Improvement: 

  • Stay up to date with the latest Salesforce features and updates. 

  • Recommend and implement improvements to the testing process and tools. 

 

 

 

Qualifications: 

  • Education: 

  • Bachelor’s degree in computer science, Information Technology, or a related field. 

  • Experience: 

  • Proven experience (2+ years) in Salesforce testing, including functional, system, integration, and regression testing. 

  • Proven experience in Mobile testing(both iOS and Android operating systems). 

  • Understanding of Salesforce platform, including Experience Cloud, Sales Cloud, Service Cloud, CPQ and custom applications. 

  • Familiarity with Agile methodologies and tools like JIRA, Confluence, ADO etc. 

 

  • Skills: 

  • Excellent analytical and problem-solving skills. 

  • Strong attention to detail and a commitment to quality. 

  • Effective communication skills, both written and verbal. 

 

Certifications: 

  • Salesforce Administrator or Salesforce App Builder certification is preferred. 

 

 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Developing Training Materials, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Optimism, Process Standardization, Project Architecture, Project Budgeting {+ 13 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

About Company

PricewaterhouseCoopers (PwC) is a global professional services firm providing audit, tax, and consulting services. PwC helps organizations manage financial risks, comply with regulations, and improve performance through its expertise in industries like finance, healthcare, and technology.

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