Salesforce Practice Tech Lead

Key Responsibilities

Practice Leadership

• Build, lead, and scale the Salesforce practice across multiple clouds and solutions.
• Define the technical vision, strategy, and roadmap for the Salesforce capability.
• Establish best practices, frameworks, accelerators, and reusable assets for delivery.
• Mentor and grow a team of Salesforce architects, developers, and consultants.

Solution Architecture

• Lead end-to-end Salesforce solution design and architecture for enterprise clients.
• Provide expertise across Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and integrations.
• Ensure scalable, secure, and high-performance solutions aligned with business goals.
• Conduct architecture reviews and governance for ongoing projects.

Client Engagement

• Act as a trusted advisor to senior client stakeholders.
• Lead technical discussions, discovery workshops, and solution presentations.
• Support pre-sales activities, proposal development, and RFP responses.
• Ensure successful project delivery and client satisfaction.

Delivery Oversight

• Oversee large Salesforce implementation programs and digital transformation initiatives.
• Ensure adherence to best practices, quality standards, and timelines.
• Resolve complex technical challenges and escalations.

Business Growth

• Collaborate with leadership and sales teams to identify new business opportunities.
• Drive practice growth, partnerships, and go-to-market initiatives.
• Build relationships with Salesforce and ecosystem partners.

Required Qualifications

• 10+ years of experience in IT consulting or enterprise technology solutions.
• 8+ years of Salesforce experience across implementation and architecture.
• Proven experience in leading Salesforce delivery teams and large programs.
• Strong expertise in Salesforce architecture, integrations, and platform capabilities.
• Experience in pre-sales, solutioning, and client stakeholder management.

Preferred Qualifications

• Salesforce certifications such as:
• Salesforce Certified Technical Architect (CTA) or Architect track
• Application Architect / System Architect
• Multiple Salesforce Cloud certifications
• Experience working with Salesforce ISVs, AppExchange solutions, and integrations.
• Experience in consulting firms or Salesforce partner organizations.