Salesforce Industry - Vlocity Technical Architect

Job Description

SFI Technical Architect: A technical architect (TA) designs the key technical components of the solution and helps direct Wipro technical resources to develop and deliver the project deliverables.  The TA reduces the overall project technical risk by uncovering design issues early in the project life-cycle, shares implementation best practices, and recommends solution alternatives.  Additional, the TA often conducts design/code reviews during major project milestones.

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Responsibilities: 

• Hands-on experience with Omnistudio DataRaptor, Omnistudio FlexCards, Omnistudio OmniScript, SFIDX, Omnistudio Integration Procedures, Omnistudio CPQ. 
• Judges the trade-offs with technology and feasibility and makes choices that fit the constraints of the project. 
• Serves as the technical expert on Wipro projects focused on Salesforce.com, SFI and the Force.com platform. 
• Designs and implements business technology solutions focused on cloud-based business applications, specifically, Salesforce.com. 
• Direct involvement and/or oversight of developing business requirements, specifications, process flows, application design, application configuration, testing and deployment. 
• Works directly with clients to lead projects, facilitates business process analysis sessions, develops and delivers key components of technology solution. 
• Provides mentoring and guidance to other team members, including offshore team members. 
• Conducts business with the utmost professionalism including: 
• Fulfils commitments consistently on-time and proactively escalates commitments that are in jeopardy. 
• Responds promptly to requests and never allows queries to fall into a "black hole."  
• Attends meetings on time, always.    
• Judges the tradeoffs with technology and feasibility and makes choices that fit the constraints of the project. 
• Familiar with project management fundamentals and fulfilling the project management role on projects. 
• Designs and implements business technology solutions focused on cloud-based business applications, specifically, Salesforce.com, SFI and other custom solutions. 
• Direct involvement and/or oversight of developing business requirements, specifications, process flows, application design, application configuration, testing and deployment.  
• Works directly with clients to lead projects, facilitates business process analysis sessions, develops and delivers key components of technology solution.  
• Provides mentoring and guidance to other team members, including offshore team members.   
• Serves as SFI subject matter expert. 
• Confident and willing to challenge a customer and guide the customer towards the appropriate solution for their needs and push back if a customer is asking for solutions that aren't in their best interest. 
• Ability to guide customer towards creative uses of standard cloud software functionality to meet business requirements instead of simply relying on custom code solutions.  

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Required:

• Brings 12+ years project experience with packaged software or custom development implementations. 
• Brings experience with CRM software (Salesforce, Siebel, Clarify, Vantive, Peoplesoft, NetSuite, etc.), or Messaging and Collaboration software. 
• Oversee technical decisions and activities of Appirio project teams including dividing up work, assigning to team members, and monitoring for quality. 
• Understand platform limitations and design alternatives to work around limitations 
• Ability to split time between many projects at once 
• Identify when business requirements conflict with technical capabilities 
• Provide constructive feedback to project teams 
• Monitor technical deliverables for consistent quality as well as compliance with Appirio standards 
• Partner with project managers to monitor project status and risk areas 
• Perform the most advanced design and development tasks 
• Bachelor’s Degree in Computer Science, Business or a related field 
• 8+ years of experience in a hands-on technical leadership position 
• Some SFI experience in Insurance cloud or SFI certification(s) 
• 5+ years Salesforce development experience 
• 3+ years' experience of working on deployment teams, ideally using Agile development techniques. 
• Knowledge of ESM Package would be an added advantage. 
• 1+ years SFI architecture experience in SFI Insurance cloud 
• Excellent communication skills, equally comfortable with crafting emails as leading a white-board discussion with customers, or delivering a technical presentation. 
• Business operations and process experience in Insurance Sector 
• Must be able to direct and drive development team 
• 3+ Agile Methodology / SCRUM Framework 
• Salesforce advanced administrator, advanced developer, or technical architect certifications highly preferred 
• One or more current Salesforce.com certifications (developer, administrator, sales/service, TA, etc) 
• Had to spent atleast a year as Technical Architecture in different projects. 
• SFI Platform Developer/Consultant certification 
• SFI CPQ certification or certification in either Salesforce CPQ or Apttus CPQ