Salesforce Deployment Manager

Job Title

Job Description Summary

Job Description

Key Responsibilities:

• Deployment Planning & Coordination:
  • Lead and manage the deployment process for Salesforce releases, ensuring detailed plans are in place for each deployment phase.
  • Collaborate with business stakeholders, project managers, developers, and QA teams to align deployment schedules with project timelines and organizational priorities.
  • Develop and communicate deployment schedules and strategies to ensure minimal business disruption during deployment windows.
• Release Management:
  • Oversee the complete lifecycle of Salesforce releases, ensuring that all features, bug fixes, and updates are successfully deployed across sandboxes, staging environments, and production.
  • Ensure deployments are aligned with organizational change management processes and compliance standards.
• Deployment Execution:
  • Manage the technical execution of Salesforce deployments, using tools such as Salesforce Change Sets, Salesforce DX, ANT Migration Tool, and other related deployment tools (Flosum, Copado, etc.).
  • Troubleshoot and resolve issues during the deployment process, ensuring smooth transitions from one environment to another.
• Version Control & Configuration Management:
  • Supervise version control practices, ensuring proper branching strategies and consistency across development, testing, and production environments.
  • Collaborate with developers to ensure all configurations, metadata, and data are correctly versioned and ready for deployment.
• Risk & Issue Management:
  • Identify potential risks and challenges in the deployment process, working to mitigate these risks through proactive planning and clear communication.
  • Maintain rollback plans for each release, ensuring that deployments can be quickly reversed if needed.
• Post-Deployment Support & Monitoring:
  • Lead post-deployment activities, including monitoring the deployment’s success and addressing any post-release issues that arise.
  • Provide timely resolution for any critical incidents and escalate issues when necessary to ensure minimal impact on business operations.
• Collaboration & Stakeholder Communication:
  • Act as the primary point of contact for all deployment-related inquiries, providing status updates and ensuring transparent communication with all stakeholders.
  • Work closely with Salesforce developers, business analysts, and IT teams to ensure smooth integration and deployment of Salesforce solutions.
• Continuous Improvement:
  • Evaluate current deployment practices, identifying opportunities to streamline and automate deployment workflows for greater efficiency.
  • Drive the adoption of deployment best practices and tools to continuously improve the deployment process.
• Documentation & Knowledge Sharing:
  • Document deployment processes, configurations, and procedures to ensure that deployments can be replicated or reviewed in the future.
  • Create detailed release notes, deployment checklists, and post-release reports for stakeholders.