Salesforce CPQ Business Analyst

About CloudFulcrum:

CloudFulcrum is an innovative Salesforce DevOps transformation company, dedicated to providing top-notch Salesforce solutions and services. We specialize in creating custom solutions and enhancing internal CRM applications to ensure the highest level of efficiency and client satisfaction.

Position: Salesforce CPQ Business System Analyst

We are seeking an experienced Salesforce Business System Analyst with 7+years of expertise in Salesforce implementations and support. The ideal candidate will possess deep knowledge of Quote-to-Cash, Opportunity-to-Invoice, Service Contracts, and Entitlement processes within Salesforce and integrated platforms like NetSuite.

Key Requirements:

• Minimum 8-10 years of experience in a Salesforce CPQ Business System Analyst in Salesforce implementations and support.
• Deep understanding and hands-on experience with Quote-to-Cash, Opportunity-to-Invoice, Service Contracts, and Entitlement processes within Salesforce and integrated platforms like NetSuite.
• Mandatory prior experience with Salesforce CPQ Cloud. Certification in Salesforce CPQ is highly preferred.
• Experience in end-to-end product configuration and pricing setup, including standalone, bundled, and nested bundle products, product rules, attributes, guided selling, pricing and discounting rules.
• Good understanding of Advanced Approvals configuration (Quote/Quote Line level approvals, Smart Approvals)
• Proven capability to write clear user stories, acceptance criteria, functional requirements, process flows, use cases, and perform data analysis.
• Previous Agile methodology experience: backlog grooming, sprint demos, Agile modeling sessions, and sprint planning/retrospectives.
• Strong analytical thinking and problem-solving skills, including conducting root-cause analyses.
• Experience using Salesforce Data Loader and writing SQL queries for data migration and integration projects.
• Ability to write SQL and/or SOQL queries to extract and analyze data from Salesforce objects
• Excellent communication and interpersonal skills; ability to engage effectively with technical and non-technical stakeholders at all levels in the organization.
• Self-starter with high motivation, organizational skills, and ability to rapidly adapt in a fast-paced environment.