Salesforce Business Analyst

About CloudFulcrum:

CloudFulcrum is an innovative Salesforce DevOps transformation company, dedicated to providing top-notch Salesforce solutions and services. We specialize in creating custom solutions and enhancing internal CRM applications to ensure the highest level of efficiency and client satisfaction.

Position: Salesforce CPQ Business System Analyst

We are seeking an experienced Salesforce Business System Analyst with 7+years of expertise in Salesforce implementations and support. The ideal candidate will possess deep knowledge of Quote-to-Cash, Opportunity-to-Invoice, Service Contracts, and Entitlement processes within Salesforce and integrated platforms like NetSuite.

Key Requirements:

• Experience level 8-12 years IT / Technology / Hi Tech consulting background and experience (Functional)
• Should have the experience in Order Management processes (Order to Cash), Integration with the external systems.
• Strong knowledge on Quote to Cash, Service contract, Entitlement using SFDC (mandatory) and NS is a plus.
• Must have understanding of integrations with external engineering systems with SFDC
• Strong understanding of license and license provisioning
• Understanding of SOAP and REST APIs
• Should have the configurational knowledge of the salesforce platform like workflow, flow, basic salesforce configuration basic salesforce configuration
• Experience in establishing the IT<>Business process including the external partners in terms of design, dev and testing and timeline alignment
• Good to documenting and functional flow diagram
• Able to work directly with business to gather the requirements.
• Translate the requirement to the technical team.
• Facilitate User Testing, Planning and execution.
• Self-starter, motivated, well-organized.
• Good listener, Willing to learn new things and thrive in a fast paced team environment.
• Ability to communicate effectively and interact with cross-functional teams.