Salesforce BA (experience in Automotive/Manufacturing domain)

Empowered By Innovation

Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The companys consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Groups 170-year heritage of building sustainable communities.

Role: Salesforce Functional (Senior Business Analyst)

Experience: 5-7+ years

Location : Pune Balewadi (5 Days Working from Office)

Skill Details

Must have good understanding of Salesforce Sales and Service Cloud

Must have Automotive or Manufacturing domain experience

Good understanding of DMS and related processes.

Should have good understanding of Dealer management and Order management related processes.

Should have good understanding of Salesforce, basic Salesforce Admin knowledge and its capabilities

Must have experience of requirement analysis and detailing, fit-gap analysis, functional design documentation

Must have experience in testing functionalities as per requirement

Must have experience in conducting UAT with business users and trainings

Should have good understanding of Sales and Service management process

Should be able to leads or conducts requirements management activities, ensuring that the impact of changes are well understood and approved by the appropriate stakeholders

Should be able to leads or conducts solution assessment and validation to ensure that functional and technical specifications meet the identified business needs

Should have good communication skill.