Salesforce Administrator

Position Title: Salesforce Administrator

Experience 3-6 years

Location: Remote

Role Overview

We are seeking an experienced Salesforce Administrator to support a high-demand Salesforce environment within the Business Re-engineering function of a fintech client. The role is primarily focused on managing a substantial backlog of Business-As-Usual (BAU) activities and Change Requests (CRs), ensuring platform stability, usability, and continuous improvement.

The successful candidate will work closely with the Salesforce Architect and supplement an existing Salesforce team comprising an Architect, Administrator, and Developer.

Key Responsibilities

• Administer and maintain the Salesforce platform to support ongoing BAU operations
• Manage and resolve Salesforce backlog items, enhancements, and change requests
• Configure and optimize Salesforce objects, fields, page layouts, validation rules, and workflows
• Implement declarative automation using Flows and other Salesforce tools
• Support user management, roles, profiles, and permissions
• Ensure data integrity, quality, and governance standards
• Collaborate with the Salesforce Architect on solution design and platform improvements
• Provide troubleshooting, issue resolution, and end-user support
• Support release management and platform updates
• Maintain documentation for configurations and system changes

Required Skills & Experience

• Proven hands-on experience as a Salesforce Administrator
• Strong experience handling BAU-heavy Salesforce environments
• Expertise in Salesforce configuration and declarative customization
• Experience managing change requests and system enhancements
• Strong understanding of Salesforce data model and platform capabilities
• Experience with Flows, validation rules, and security/access controls
• Strong analytical and problem-solving skills
• Ability to work within architect-led governance structures
• Strong communication and stakeholder coordination skills