Sales Team Lead

Company Overview:

GoodScore is on a mission to make financial literacy and credit access simple, actionable, and inclusive for over 150 million Indians who are credit-underserved.

From starting personalized credit consulting in 2023 to now empowering over 1 million users to take control of their credit health, we are one of Indias fastest-growing credit score & credit management apps.

We are backed by top VC funds in India, ranked among the top 10 finance apps in India, and are on the 1x to 100x journey. Were building a team that shares our vision of transforming how India manages credit - Good Score Raises Series A

Role Overview:

As a Team Lead Sales, youll lead a team of 1525 Credit Advisors focused on

engaging with subscribed users, identifying repayment opportunities, and cross-selling tailored

financial solutions. Your team will drive the entire performance from converting leads to

maximizing repayments, while ensuring a seamless user experience.

This role blends sales ownership, operational execution, and performance analytics which is

ideal for someone who thrives in fast-paced, high-accountability environments.

Key Responsibilities

Team Leadership: Lead a sales-oriented team of credit advisors. Drive motivation, performance, and coaching for daily, weekly, and monthly sales targets.

Sales Execution: Oversee pitch quality, objection handling, conversion strategies, and upselling/cross-selling of credit repayment tools and products.

Revenue Strategy: Own the revenue funnel, improve efficiency, and reduce drop-offs through real-time action.

User Engagement: Strategize outreach efforts to maximize touchpoints and conversions from our subscribed user base. Design scripts and selling frameworks with

the team.

Data & Metrics: Track sales metrics such as contact-to-conversion ratio, revenue per agent, AHT, talk time, and team productivity. Share daily reports and insights with

leadership.

Collaboration: Work closely with Product, Finance, and Growth teams to align on sales campaigns, resolve tech blockers, and implement real-time changes.

Compliance & Process Adherence: Ensure adherence to process SLAs, customer communication guidelines, and data handling best practices.

Performance Reviews: Conduct weekly reviews with the team, flag low performers, and implement incentive strategies to boost momentum.

What Were Looking For

3-6 years of team handling experience in inside sales,fintech,edtech.

Strong experience leading sales/target-driven teams

Excellent in pitching, objection handling, and user communication

Proficient in Excel and reporting tools; data-first mindset

High ownership, ability to operate under pressure, and hunger to deliver results

Prior experience in edtech or fintech sales is preferred

B.Tech preferred.