Sales Support Specialist

Office Hub is the worlds leading marketplace for flexible workspaces: coworking, shared spaces and serviced offices. Proptech is our game; our platform in combination with next level customer service has made us the ultimate disrupter to the real estate industry.

With teams across Sydney, Singapore, London, Dallas, Toronto, Angeles, Karachi and Bangalore, weve helped over 500,000 companies find their dream office spaces and were just getting started!

What is the role?

Join our dynamic Sales Support team and become the backbone of our sales success! You'll work hand-in-hand with our Account Managers to ensure seamless operations, exceptional client experiences, and help drive our mission to transform how businesses find their perfect workspace.

After comprehensive training, you will be set to succeed doing the following:

• Handle initial client inquiries - Respond to basic questions, gather requirements, and route leads to the appropriate Account Manager and records up-to-date
• Support the sales pipeline - Assist Account Managers with lead qualification, data entry, and opportunity tracking in our CRM
• Coordinate client tours and viewings - Schedule appointments, send confirmations, and ensure all logistics run smoothly
• Manage documentation - Prepare proposals, contracts, and presentations with accuracy and attention to detail
• Maintain CRM excellence - Keep all records up-to-date, log interactions, and ensure data integrity across systems
• Follow up and chase - Keep deals moving by tracking pending items, sending reminders, and gathering outstanding information
• Deliver exceptional internal support - Be the go-to person who makes everyone's life easier

Who are we looking for?

• You are highly organized and can juggle multiple tasks without dropping the ball
• You have strong attention to detail - nothing slips through the cracks on your watch
• You are tech-savvy and pick up new tools quickly
• You are a team player who thrives on helping others succeed
• You have excellent written and verbal communication skills
• You are proactive and resourceful - you spot problems before they happen and find solutions independently
• You bring a positive, can-do attitude even when things get busy
• You demonstrate professionalism, reliability, and integrity in everything you do

Bonus points if you have:

• Prior experience with CRM systems (Salesforce, HubSpot, or similar)
• Background in sales operations, customer support, or administrative roles
• Familiarity with the prop tech or commercial real estate industry

What are the perks?

• Attractive base salary
• Additional commission and incentives
• Learn business, commercial real estate and sales where its all happening
• Fun dynamic culture
• Regular celebrations, partner events and team trips
• Plenty of opportunity to advance and grow a career in an international growth company and booming industry

A bit more about us!

Office Hub came to life in Australia in 2014 to provide tenants and workspaces with independent expertise, genuine advice and a bit of light-hearted banter every now and again as we make the perfect match between tenants and workspaces. Weve been likened to Airbnb, weve been dubbed the Tinder of office spaces whichever way you look at it, were not your usual commercial broker!