Job description: Sales support

Shift timings US Shift 6pm to 3am (Cabs not provided)

Hybrid mode available for women

Job Location- Sector 54, Gurgaon

Function: Sales support (pre-sales)

Preferred to have work experience in:

Worked in backend Sales/business process (Must have).

Worked in data/information intensive projects.

Worked on pricing/quoting of Telecom products (Must have)

Roles & Responsibilities

Understand client/sales team requirements & translates the business requirements

into specific deliverables from a sales support standpoint

Work across functions to ensure demand templates for Pricing group engagement is

completed within stated timelines and with accuracy.

Work with sales, product teams, pricing teams and other stakeholders to ensure

availability of required details for sales deliverable.

Attend meetings and kick off calls with all the relevant internal and external

stakeholders.

Support creation of complex and/or large renewal or MACD quotes

Work on all major telecom services- VPN, Internet, Hosting, Cloud, Security, etc.

Special focus needed on US legacy (voice and data) services

Support Inventory pulls on both strategic and legacy voice and data services(incl.US).

Support Transfer of Service Agreement (ToSA) requests from one customer to

another

Identify and share opportunities to improve quoting system functionality

Support the Sales Support team, as needed, by cross-training on systems and

products.

Participate in training to stay current on existing products and learn upcoming

products

Responsible for tracking performance Analytics & publishing Dashboard

other teams like revenue assurance on data pulls, creating linkages between cost and

revenue and opening disputes

Skills : Necessary

Business cum technical perspective

Advanced verbal and written communication skills

Have a proven high level of dedication and commitment.

Should have multitasking capabilities

Be results-oriented and driven, should be able to navigate internally within the

systems and tools to ensure deliverables are met.

Display a proven ability to work under pressure

Decent MS-office (especially Excel/Power point) skills

Sales Support Manager