Sales Support Executive

Auscomp Computers Pty Ltd, established in 2000, is a leading Australian IT distributor and technology integrator with offices in Brisbane and Sydney.

Specializing in Computer Systems, Notebooks, Networking, Servers, and Security solutions, Auscomp offers personalized account management and competitive pricing to trade customers nationwide.

As a Microsoft Cloud Service Provider and distributor of leading SaaS and cybersecurity products in Australia including TeamT5 Threat Intelligence Platform and Vembu Cloud Backup solutions Auscomp has built a strong reputation as a trusted, one-stop IT partner for the local channel.

We are seeking a proactive, detail-oriented Sales Support Executive to assist our sales team in daily operations, customer coordination, quotation preparation, and order processing.

The ideal candidate will play a key role in ensuring smooth sales operations, accurate documentation, and high levels of customer satisfaction.

Strong hardware knowledge is mandatory, particularly in laptops, desktops, and computer hardware components.

• Prepare and send quotations, proposals, and invoices to clients
• Coordinate with vendors and suppliers for pricing and stock availability
• Process sales orders and ensure timely delivery
• Maintain and update customer records in CRM systems
• Provide administrative and documentation support to the sales team
• Handle customer inquiries via phone and email professionally
• Track sales targets and prepare regular performance reports
• Follow up on pending payments and order confirmations
• Assist with tender documentation and compliance paperwork (if required)
• Coordinate with logistics and warehouse teams for dispatch management

• Bachelors degree in business administration, Commerce, or related field
• 13 years of experience in sales support, IT sales, or customer service
• Strong knowledge of computer hardware (mandatory)
• Laptops and desktop systems
• Processors, RAM, storage, motherboards
• Basic networking hardware understanding
• Excellent communication and coordination skills
• Proficiency in MS Office (Excel, Word, Outlook)
• Experience using CRM systems
• Ability to multitask and meet deadlines
• Strong attention to detail and problem-solving ability

• Communication & Interpersonal Skills
• Organizational & Time Management Skills
• CRM & Documentation Management
• Vendor & Supplier Coordination
• Customer Service Orientation
• Technical Knowledge of IT Hardware (Essential)

Location: Noida sector -62, Delhi

Employment Type: Full-Time