Maintain Statutory Records: Ensure all statutory records required for the Mumbai office are accurately maintained and updated in compliance with local regulations.
Organize Office Requirements: Coordinate with local vendors and the Supply Chain Management (SCM) team to procure necessary office supplies, including safety equipment, IT resources, and stationery.
Office Hygiene and Cleanliness: Provide guidance to the office staff to maintain cleanliness and uphold high standards of hygiene within the office premises.
Telecom Service Interaction: Engage with the telecom service repair center to obtain monthly invoicing forecasts. Collect repaired service data and plan for invoicing accordingly.
CSOE Team Coordination: Collaborate with the Customer Service Operations and Execution (CSOE) team to ensure accurate invoicing processes.
Document Upload: Upload invoices and accompanying documents on the Reliance portal for claims processing.
Interdepartmental Coordination: Work closely with the HR and Finance teams to gather necessary documents for uploading on the RJIO portal.
Payment Follow-Up: After submitting bills on the RJIO portal, conduct regular follow-ups to ensure timely payment collection.
Discrepancy Resolution: Address and resolve any discrepancies promptly to facilitate on-time payment collection.
Service Team Coordination: Collaborate with the service team, including the service head, to plan and organize invoicing activities. Collect invoice requests and Minutes of Meetings (MoMs) for accurate invoicing.
CSOE Interaction: Engage with the Customer Service Operations and Engineering (CSOE) team to ensure seamless invoicing processes.
Invoice Submission: Submit invoices and supporting documents to the customer promptly.
Payment Follow-Up: Conduct follow-ups for payment collection in coordination with sales colleagues to ensure timely receipt of payments.
Pending Payments Management: Maintain detailed records of pending payments and regularly update the status.
Monthly Review: Conduct monthly reviews of pending payments in collaboration with the finance controller to address any issues and ensure efficient payment processing.
Validate travel claims, attendance of 3rd party vednor employees working at service repaire centre.

Sales Support Administrator

Saft

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