Sales Specialist

Company: Under The Mango Tree Photography

Location: Hyderabad (On-Site)

Experience: 14 years (wedding / creative / service-led brands preferred)

Salary : 5-6LPA (Negotiable based on Experience)

Under The Mango Tree is a storytelling-driven photography brand specialising in weddings, destination celebrations, and intimate life moments. We work closely with couples, planners, and creative partners to deliver seamless, high-touch experiences from first inquiry to final delivery.

Were looking for a Client Servicing Agent who will be the primary point of contact for our clients. This role requires strong communication, relationship management, and coordination skills to ensure every client journey is smooth, warm, and professional.

Youll bridge the gap between clients, internal teams, and external collaboratorsensuring expectations are aligned and delivered beautifully.

Client Communication & Relationship Management

• Handle all incoming inquiries via email, WhatsApp, Instagram, and calls
• Conduct initial client conversations, understand requirements & budgets
• Build trust-based relationships with couples, families, planners & partners
• Maintain regular follow-ups and ensure timely responses

Proposals & Closures

• Share packages, customize proposals, and explain deliverables clearly
• Coordinate negotiations and assist in closing bookings
• Ensure contracts, advance payments, and documentation are completed

Project & Shoot Coordination

• Act as the single point of contact before, during, and after shoots
• Coordinate schedules with photographers, videographers & editors
• Align timelines, shot lists, and client expectations with the team

Post-Shoot & Delivery Management

• Communicate delivery timelines clearly to clients
• Coordinate with editing teams for smooth handovers
• Handle feedback, revisions, and final delivery professionally

Internal Coordination & Reporting

• Maintain client records, timelines, and payment status
• Update internal trackers and report weekly on leads, closures & live projects

• 14 years experience in client servicing, account management, or hospitality / weddings / creative agencies
• Excellent verbal & written communication skills
• Strong organisational and multitasking abilities
• Comfortable handling premium clients and high-pressure timelines
• Familiarity with WhatsApp Business, Google Docs, Excel/Sheets
• Passion for weddings, storytelling, and creative industries is a big plus

• Calm, composed, and solution-oriented personality
• People-first mindset with attention to detail
• Someone who can balance warmth with professionalism
• Proactive, dependable, and deadline-driven

• Work with a creative, growing photography brand
• Exposure to luxury weddings & destination events
• A collaborative, respectful work culture
• Growth opportunities as the brand scales

Send your resume + a short note on why youd be a great fit to

contact.utmt@gmail.com | WhatsApp/Call +91 9970059559

Subject line: Client Servicing Agent Under The Mango Tree