Job Title: Asst. Manager-Student Services & Career Strategy
Reporting to: Sr. Manager - Admissions and Exam Reservations
Role: Full Time
Type: Work from Office
Required Qualification / Skills:
Graduate
Should have excellent written and oral communication skills.
Should be able to handle all kinds of students and working professional queries
Confident & energetic candidates with a positive approach on conversions
Able to work on targets and drive sales passionately
Confident, soft spoken and pleasing personality
Problem solving ability and highly positive attitude
Good listener especially when it comes to student interactions
Essential Duties and Responsibilities:
Responsible to handle inbound & outbound inquiries
Ensure all inquiries are well counselled and educated about IRM examinations
Educate and create awareness about enterprise risk management
Provide all information about the Institute positively and with the right passion so the
inquiring leads are confident about the programme
Handling admission enquiries at the institute (Interact with prospective clients, students,
working professionals; explain admission procedures, curriculum, fees structures etc. Ensure
all admission documentation is completed effectively).
Respond to general inquiries and provide information to students, professionals in regards to
the IRM curriculum
Prepare MIS in respect to the inquiries made and feedback on the same
Follow up with students as per the deadline date for enrolment
Guide the student with proper fees structure and admission procedures
Learn to multitask and prioritise the tasks in hand and meet targets as set by the Head of
department
Handle the CRM software
Effectively communicate over emails
Interact with clients in a group through workshops
Strategise and analyse trends, market outlook
Ideate and execute newer sales and business development strategies
Support marketing department with insights on inquiries, new way to promote the
programmes, etc.
Ensure full knowledge is imparted about all courses in order to provide the information to
students and working professionals.

Sales Specialist

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