Sales Specialist

Job Title : Sales Incharge-Retail Store

Experience Level: Mid Level

Location: Gurgaon, India

About OctoLife:

OctoLife is a start-up founded by serial entrepreneurs to build the worlds most energy efficient and sustainable cooling products. We are an innovation-driven organization developing next-generation high-efficiency cooling solutions for small spaces. Our mission is to redefine comfort with sustainable and affordable cooling, by improving traditional air conditioning technologies and pioneering new approaches to thermodynamic efficiency and low-power cooling.

We are looking for a dynamic and result-oriented Store Sales Incharge to independently manage our Exclusive AC Store. The candidate will be responsible for complete store operations, consultative sales, customer experience, and achieving sales targets. The ideal candidate should have strong product knowledge in air conditioning systems and the ability to guide customers through solution-based selling.

• Independently manage day-to-day store operations.
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• Ensure store opening & closing procedures are followed.
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• Maintain stock levels, display standards, and merchandising.
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• Coordinate with warehouse/logistics for stock replenishment.
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• Ensure store cleanliness and brand visibility standards.

• Achieve monthly and quarterly sales targets.
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• Drive walk-in conversions and maximize ticket size.
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• Handle billing, quotations, and order processing.
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• Generate leads and follow up for closures.

• Understand customer requirements (home, office, commercial spaces).
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• Suggest suitable AC models based on room size, tonnage, energy efficiency, and budget.
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• Explain technical features such as inverter technology, star ratings, cooling capacity, etc.
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• Provide complete solution including installation and after-sales support coordination.

• Ensure high customer satisfaction and repeat business.
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• Handle customer queries and complaints professionally.
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• Maintain customer database for follow-ups and referrals.

• Maintain daily sales reports and MIS.
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• Monitor competitor activities and market trends.
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• Ensure compliance with company policies and billing processes.

• Graduate in any discipline (MBA in Sales/Marketing preferred).
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• 36 years of experience in AC, consumer durables, or appliance retail sales.
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• Experience in handling an exclusive brand store independently.
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• Strong understanding of air conditioning products and installation process.

• Strong consultative & solution-based selling skills
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• Excellent communication and negotiation ability
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• Target-oriented mindset
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• Basic computer knowledge (billing software, Excel, CRM)
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• Leadership and decision-making ability

• Competitive salary + performance incentives
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• Growth opportunities within the organization
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• Training on latest AC technologies and products