Sales Operations Specialist

Job Title: Sales Relationship & Operations Senior Executive

Experience Required: 4+ years

Location: Mumbai

About the Role:

We are seeking a dynamic and process-oriented Sales Relationship & Operations Senior Executive to join our team in Mumbai. This dual-role position requires someone who can efficiently manage sales operations while independently handling key client accounts. The ideal candidate will not be responsible for new client acquisition (hunting) but will focus on nurturing and growing existing relationships (farming) and ensuring seamless backend sales support.

Key Responsibilities:

• Manage end-to-end Sales Order Booking , ensuring timely and accurate documentation.
• Coordinate with internal departments to facilitate invoice generation and ensure timely sharing with clients.
• Act as a primary point of contact for assigned clients, overseeing their entire sales lifecycle and addressing ongoing requirements.
• Support backend sales processes and collaborate on operational tasks to streamline sales workflows.
• Maintain clear, professional communication and coordination with both clients and internal stakeholders.

Requirements:

• 35 years of experience in sales operations and/or client relationship management .
• Strong coordination, communication, and follow-up skills .
• Ability to work both independently and collaboratively across cross-functional teams.
• A client-first approach with a focus on process efficiency and operational excellence .