Sales Operations Manager

Job Requirements

Brief:

Anchor sales planning, key initiatives and drive efficiencies across channels. Work with the channels to improve sales execution & excellence.

Key Deliverables:

Business Planning - Annual, Quarterly and Monthly

Engage for Channel Productivity - BA Cost, Schemes & Incentives Planning

Execution of Strategic Business Initiatives

Key Responsibilities:

Programme Management

Drive the Titan World Initiative for Skinn

Develop & Execute the Retail Calendar for the Division

Run Engagement Programmes for Retail BAs, contests to drive outcomes

Build & Manage Training Calendar along with Trainers & channels

Anchor New Channel/ Store Expansions

Process Excellence

Study & Build Retail SOPs

Implement scalable IT enabled processes

Coordinate for Audits

Take lead in troubleshooting & problem solving

Data & Insights

Work with internal MIS teams to streamline reporting & dashboards

Maintain repositories for CROs, Schemes & Incentives - Analyse & Provide Insights

Work with channels to maintain single view of category & market

Work Experience

Sales/ Retail Experience, Business Acumen, Process Orientation, Analytical Ability, Technology Savvy

Drive for Results, Stakeholder Management, Team Management, Networking ability, Influencing/convincing ability, Detail Orientation