Sales Operations Analyst - Inside Sales - US Shift

Sales Operations & Onboarding Coordinator

Company: DynPro

Reports To: SVP of Revenue

Location: Mohali, India

Employment Type: Full-Time

Role Overview

DynPro is hiring a Sales Operations & Onboarding Coordinator to support our sales, recruiting, and delivery operations. Youll keep our systems, reporting, and onboarding workflows accurate, up to date, and moving within SLA. This is a coordination-heavy role that needs strong follow-through, comfort with data, and confidence communicating with multiple stakeholders.

Key Responsibilities

• Maintain CRM/ATS data hygiene (JobDiva or similar) including pipeline stages, activities, notes, and required fields
• Prepare and publish weekly/monthly reporting for leadership (pipeline, activity, conversions, deal velocity, operational KPIs)
• Maintain resourcing trackers, onboarding trackers, and operational dashboards; ensure data accuracy across sources
• Support deal execution by coordinating proposals, templates, case studies, and approval steps
• Manage and update client portal/VMS workflows (Fieldglass, Beeline, Magnit, Workday or similar) as required by accounts
• Coordinate candidate/contractor/supplier onboarding end-to-end and ensure completion within defined SLAs
• Communicate onboarding steps, timelines, and missing items clearly to candidates, suppliers, recruiters, and internal teams
• Partner with HR/Payroll/Finance on onboarding dependencies (documents, compliance, timesheet setup, PO/assignment inputs)
• Identify workflow gaps and suggest improvements to reduce delays, rework, and data issues
• Support periodic audits, data cleanups, and process documentation for scale and consistency

Required Skills & Qualifications

• 35 years in sales operations, staffing operations, onboarding coordination, or similar execution-heavy roles
• Strong Excel skills (XLOOKUP/VLOOKUP, pivot tables, formulas, basic analysis)
• Experience with ATS/CRM systems (JobDiva preferred; Salesforce/HubSpot acceptable)
• Experience working with VMS/client portals (Fieldglass/Beeline/Magnit/Workday or similar)
• Strong written and verbal communication; able to coordinate with clients, candidates, internal teams, and suppliers
• High attention to detail, strong ownership, and comfort working across multiple systems simultaneously
• Basic understanding of IT staffing/consulting roles and skills (Salesforce, ERP, Data/AI, general engineering)
• Process mindset: you dont just track problemsyou help fix the workflow

Preferred Qualifications

• Experience in IT services, IT staffing, or professional services environments
• Exposure to B2B sales operations and reporting rhythms (weekly pipeline reviews, monthly ops reporting)
• Ability to troubleshoot portal/workflow issues and coordinate resolution proactively