Sales Officer

We are looking for a high-energy, field-oriented Sales Executive to drive customer acquisition and business growth for our Gold Loan portfolio . The role demands strong local market understanding, hands-on field engagement, and a customer-first mindset.

Key Responsibilities

New Customer Acquisition

• Identify and onboard new customers through field visits, referral networks, and localized campaigns
• Drive gold loan sourcing within assigned territory

Client Engagement & Product Presentation

• Conduct in-person consultations
• Present gold loan products clearly, addressing customer needs and objections

Sales Strategy Execution

• Execute territory-specific sales initiatives aligned with business targets
• Support branch and regional growth objectives

Relationship Management & Service Excellence

• Build long-term customer relationships
• Ensure seamless service delivery and high customer satisfaction

Operational & Compliance Adherence

• Follow regulatory guidelines, KYC norms, and internal SOPs
• Ensure accurate documentation and verification

Gold Evaluation & Verification

• Assess gold ornaments for weight, purity, and karat value
• Use calibrated tools and standardized testing methods

Market Intelligence & Product Knowledge

• Stay updated on gold loan policies, lending norms, competitor offerings, and market trends

Bank Relationship Management

• Coordinate with partner banks for joint business development
• Support smooth operational coordination

Balance Transfer Management

• Handle end-to-end gold loan balance transfer cases
• Coordinate disbursement, settlements, and bank interactions

Ideal Candidate Profile

• 13 years of field sales experience , preferably in:
• Gold Loans
• NBFCs
• Financial Services
• Microfinance
• Strong communication and interpersonal skills
• Familiarity with gold evaluation, KYC processes, and loan documentation
• Self-driven, result-oriented, and comfortable with extensive field work

Why Join Us?

• Fast-growing financial services environment
• Direct exposure to gold loan operations & banking partnerships
• Performance-driven culture with strong learning opportunities

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