Sales Manager

Position Title: Sales Manager - Private Hire

Location: Mumbai

Reports to: Head of Sales - Private Hire

Position Overview:

The Sales Manager - Private Hire is responsible for driving event bookings and optimizing revenue from the clubs meeting and banquet spaces. This role blends sales, client servicing, and F&B coordination to deliver smooth, memorable events. The ideal candidate brings a strong sales mindset, understands the nuances of luxury hospitality, and enjoys building lasting client relationships.

Key Responsibilities:

Sales & Client Servicing

• Drive catering and private event sales for meetings, celebrations, and large-format gatherings
• Build and maintain strong relationships with clients, planners, and agencies
• Understand client needs and tailor event proposals and experiences accordingly
• Provide end-to-end support across the event lifecycle: enquiry, site visits, proposal, contract, planning, and execution

Revenue & Strategy

• Optimize yields for meeting rooms, banquet spaces, and private hire venues
• Work with the Events, F&B, and Finance teams to create competitive packages
• Track sales metrics and share regular updates with the General Manager
• Identify new business opportunities and partnerships to drive bookings

Event Coordination & Service Excellence

• Oversee on-ground execution of key events to ensure delivery as promised
• Collaborate closely with the Events, F&B, Culinary, and Operations teams
• Ensure all client expectations are met (or exceeded), resolving concerns as needed
• Stay updated on trends in the events and catering space to keep offerings fresh and competitive

Skills & Qualifications:

• 46 years of experience in event sales, catering, or hospitality sales
• Proven track record of achieving revenue targets and delivering premium client experiences
• Excellent communication and negotiation skills
• Strong organizational and multitasking abilities, with a calm and solution-focused approach
• Bachelors degree in Hospitality, Business Administration, or related field
• Experience in luxury hotels, clubs, or event venues preferred

Note:

This role is based on-site and may require working evenings, weekends, or holidays based on event schedules and client requirements.