Sales Manager

Roles & Responsibilities:

Business Development & Sales:

• Lead business development for the West zone and expand the client base across India.
• Develop new business, onboard clients, and design integrated logistics solutions (warehousing, CFS, custom clearance, transportation, value-added services, etc.).
• Maintain client relationships and manage expectations to ensure timely payments and service delivery.
• Conduct market analysis and identify new opportunities while addressing challenges.

Operations Management:

• Oversee day-to-day operations to ensure efficient service execution.
• Track costs, enhance profitability, and improve operational efficiency.
• Ensure compliance with policies, regulations, and safety standards.
• Conduct performance reviews, analyze cost-benefit ratios, and resolve operational issues.

Team Leadership & Development:

• Manage and motivate teams (direct and virtual) to meet objectives.
• Lead training sessions to upskill the team and foster a positive culture.

Compliance & Safety:

• Ensure compliance with HSSE standards and conduct safety drills.
• Monitor safety, security, and hygiene across operations.

Coordination & Stakeholder Management:

• Coordinate with internal and external stakeholders, including group companies, vendors, and authorities, ensuring smooth operations and compliance.

Skills & Competencies:

• Leadership: Proven ability to lead both direct and virtual teams.
• Negotiation Skills: Strong ability to negotiate with clients and vendors to secure the best outcomes.
• Financial Analysis: Proficiency in descriptive analytics and financial analysis to track business performance and cost-benefit ratios.
• Safety & Compliance Focus: Keen eye for safety, security, hygiene, and compliance with industry standards.
• Communication: Strong communication skills to liaise with internal and external stakeholders.
• Problem-Solving: Ability to resolve complex operational and customer service challenges.
• Market Knowledge: Deep understanding of warehousing, logistics, and transportation markets.

Qualification & Experience:

• Educational Qualification: Graduate/Postgraduate degree, MBA preferred.
• Experience: Minimum 10 - 15 years of experience in business development, operations management, and team leadership, preferably in 3PL logistics, warehousing, and distribution. Role & responsibilities

Key Performance Indicators (KPIs)

• Timely resolution of rate and business queries
• Efficient rebate & incentive clearance
• Accuracy and timeliness in operational processes
• Low rate of unresolved issues

If this position interests you, email your updated profile on career@hindterminals.com with following details viz

1. Current Company

2. Current Designation:

3. Reporting to: (Job Title)

4. Total work Exp:

5. Qualification:

6. Current Location:

7. Notice period