Sales Executive

Job Title: Sales Executive (Membership Sales)

Department: Front Desk Sales / Business Development

Location: Any WTF Gym Center

Reports To: Sales Manager / Cluster Head

CTC: Competitive + High Incentives (Target Driven)

Role Overview

We are looking for an energetic and target-driven Sales Executive to drive membership sales , deliver exceptional customer experience, and achieve monthly revenue targets.

This is a performance-oriented role for someone who loves selling, engaging people, and converting walk-ins into members.

Key Responsibilities

1. Membership Sales & Conversions

• Achieve monthly membership sales targets and revenue goals.
• Handle walk-ins, leads, inquiries, and trials and convert them into membership sales.
• Give gym tours , explain membership plans, PT packages, and promotional offers.
• Follow a strong sales pitch , upsell PT packages, and maximize conversions.

2. Lead Management

• Follow up on leads from online platforms, calls, referrals, and footfall .
• Maintain daily follow-up tracker and update CRM regularly.
• Ensure high lead-to-sale conversion ratio.

3. Customer Relationship Management

• Understand customer fitness needs and recommend the right membership plan.
• Maintain a friendly and positive attitude with members.
• Address grievances professionally and escalate serious issues to the manager.

4. Front Desk Operations (Basic)

• Manage reception desk , greet members, and maintain center discipline.
• Support in daily reports, sales MIS, and membership documentation.

5. Team Collaboration

• Coordinate with trainers, center managers, and marketing teams to achieve center targets.
• Participate in sales events, outreach activities , and local promotions.

Key Skills & Competencies

• Strong sales and communication skills
• Excellent persuasion & negotiation ability
• Confident personality with customer-centric approach
• Ability to work under pressure and achieve targets
• Smart, energetic, and proactive
• Basic computer and CRM knowledge

Qualification & Experience

• HSC / Graduate preferred
• 03 years of experience in sales, retail, hospitality, or fitness industry
• Freshers with good communication and passion for fitness can also apply