Sales Executive

Location: Mumbai

Department: Sales

Reports To: Sales Manager

CTC: Up to 4 LPA + Performance Incentives

Job Summary

Ultrafresh Modular Solutions is looking for a target-driven Sales Executive to join our Online Sales Desk (OSD) team. This role is 100% sales-focused, designed for professionals who enjoy closing deals, handling high-intent leads, and converting enquiries into revenue.

As part of the sales team, you will manage inbound and outbound leads, consult customers digitally, and drive closures through strong sales conversations, follow-ups, and relationship building. This role is ideal for candidates experienced in inside sales, tele-sales, online sales, or customer acquisition, especially in interiors, modular kitchens, real estate, or home improvement.

Key Responsibilities

Sales & Revenue Generation (Core Focus)

• Own the end-to-end sales cycle from first contact to closure
• Convert online, inbound, and warm leads into confirmed sales
• Understand customer requirements and pitch customized modular kitchen solutions
• Achieve and exceed monthly sales targets, revenue goals, and conversion KPIs
• Drive closures through structured follow-ups, objection handling, and negotiation

Customer Interaction & Sales Consulting

• Engage customers via calls, WhatsApp, email, CRM, and virtual meetings
• Present product features, pricing, offers, and value propositions confidently
• Act as a sales consultant, guiding customers toward the right buying decision
• Conduct virtual consultations using Zoom / Google Meet when required

Order Management & Sales Coordination

• Update all customer interactions, follow-ups, and sales stages in CRM systems
• Coordinate with design, marketing, and operations teams to ensure smooth sales execution
• Follow up on payments, documentation, and order progress post-closure
• Ensure high standards of sales hygiene and pipeline discipline

Customer Relationship Management

• Build long-term customer relationships to drive repeat business and referrals
• Address customer concerns professionally and escalate when required
• Maintain a strong customer-first sales approach

Sales Reporting & Performance Tracking

• Track daily sales activities, lead status, and closure ratios
• Share insights on customer behavior, objections, and conversion gaps
• Contribute ideas to improve sales scripts, conversion strategy, and customer experience

Qualifications

• Bachelors degree in Business, Marketing, Sales, or related field
• Proven experience in Inside Sales / Tele-Sales / Online Sales / B2C Sales
• Experience in modular kitchens, interiors, real estate, or home improvement preferred
• Strong closing ability with a target-oriented sales mindset
• Excellent verbal and written communication skills
• Hands-on experience with CRM tools, lead management systems, and virtual sales tools
• Ability to work independently while collaborating with cross-functional teams

Preferred Skills

• Inside Sales | Online Sales | Tele-Sales | B2C Sales | High-Ticket Sales
• Lead Conversion | Sales Closures | Revenue Growth
• CRM Management | Sales Funnel | Pipeline Management
• Objection Handling | Negotiation | Follow-ups
• Virtual Sales | Video Consultations | Digital Selling
• Modular Kitchen Sales | Interior Sales | Home Improvement Sales
• Multilingual communication (Hindi, English, Marathi or other regional languages)

What We Offer

• Competitive fixed salary + performance-linked incentives
• High-quality warm and inbound leads (no cold-calling dependency)
• Structured sales process with training on products and sales conversion
• Opportunity to work with a trusted national brand in modular kitchens
• Fast-track growth for top sales performers into senior or leadership roles
• Supportive, target-driven, and growth-oriented sales environment