Sales Executive

The Sales Executive will be responsible for talking to student leads on phone and WhatsApp, understanding their study abroad interest, explaining our services and converting them into enrollments for Shiva Immigration.

Make outbound calls to new and existing leads shared by the company

Call and message incoming enquiries from social media, walk ins and references

Explain study abroad options, basic eligibility and services offered by Shiva Immigration

Fix counselling appointments and ensure students actually attend the session

Maintain regular follow up with all active leads till they enroll

Update every call, follow up and status in the CRM or lead sheet

Share fee structure, process steps and required documents clearly with students and parents

Coordinate with the admission and visa team to ensure smooth handover of enrolled cases

Achieve monthly targets for number of enrollments and fee collection

Collect feedback from students and share suggestions to improve conversion

Graduate or pursuing graduation in any stream

Confident on phone with clear and polite communication in English and local language

Comfortable making many calls every day and handling objections

Basic knowledge of study abroad will be an advantage

Good computer skills and comfort with WhatsApp Web, Excel and CRM tools

Result oriented attitude and comfort working with targets

Positive and energetic attitude on calls

Good listener and patient with students and parents

Honest, reliable and punctual

Willing to learn about new countries, courses and visa processes