Sales Executive ( program Advisor)

About the Company

We are a fast-growing organisation focused on delivering high-quality programs and services to customers across India. Our mission is to help learners and professionals achieve their goals through personalised guidance, strong customer engagement, and outcome-driven solutions.

About the Role:

Note: This is an office-based role in Bangalore with general shifts. Please only apply if you are in Bangalore and ready to commute to the office.

Program Advisor India

Working Days: 5.5 Days

Shift Timing: 11 AM 8 PM (IST)

As a Program Advisor, you will play a key role in engaging with potential customers, understanding their needs, and guiding them toward the right programs and services. This is a target-driven, customer-facing role requiring strong communication and sales skills.

Responsibilities

• Communicate with customers through outbound calls and follow up on leads
• Understand customer requirements and identify suitable sales opportunities
• Respond to customer queries and share relevant information via email and calls
• Explain and demonstrate program features and benefits clearly
• Maintain accurate records of current and prospective customers in the CRM system
• Stay updated on product offerings, services, and ongoing updates
• Research, identify, and qualify new leads
• Upsell relevant products and services where appropriate
• Track and analyse competing products and services
• Close sales and consistently achieve assigned sales targets

Qualifications

• Bachelors degree in any discipline
• Relevant experience in sales, customer engagement, or program advisory roles is preferred

Required Skills

• Strong verbal and written communication skills
• Customer handling and relationship management
• Sales and persuasion skills
• Ability to understand customer needs and recommend solutions
• Experience with CRM tools
• Target-oriented mindset

Preferred Skills

• Prior experience in inside sales, education sales, or program counselling
• Knowledge of lead generation and qualification
• Upselling and cross-selling experience
• Ability to work in a fast-paced, performance-driven environment