Sales Executive – Jewelry / Retail (Online & In-Store)

About the Role

We are hiring an Online Sales Executive for a leading jewelry brand based in Andheri, Mumbai. The role focuses on handling customer inquiries and converting leads through WhatsApp and phone-based sales, along with occasional assistance to walk-in customers. This is a target-driven role suited for someone who enjoys customer interaction and closing sales.

Responsibilities

• Handle inquiries from WhatsApp, website, and social media
• Speak with prospects via phone and WhatsApp
• Understand customer requirements and recommend suitable jewelry
• Follow up with leads and close sales
• Maintain records of leads, follow-ups, and orders
• Coordinate with the store team for order processing

Qualifications

• 13 years of experience in sales or customer handling

Required Skills

• Good communication skills in English and Hindi
• Comfortable with WhatsApp and phone-based sales
• Basic computer knowledge
• Ability to work with sales targets

Pay range and compensation package

• Location: Andheri, Mumbai
• Employment Type: Full-time
• Work Mode: On-site