Sales Executive - B2C

Location: Jaipur (Corporate Office)

Department: B2C Sales

Work Mode: On-site | 6 Days Working

Shift: Rotational

About Moustache

Moustache is one of Indias fastest-growing experiential hospitality brands, redefining travel through hostels, resorts, and boutique stays across the country. We curate unique, community-driven experiences that blend comfort, adventure, and local culture.

Were on the lookout for a B2C Sales Executive who can help us connect with travellers directly turning curiosity into bookings and building lasting guest relationships that define the Moustache experience.

Role Overview

As a B2C Sales Executive, youll be the voice of Moustache for travellers. Youll handle direct inquiries, convert leads into bookings, manage relationships with guests, and ensure every traveller's journey begins with a smooth and delightful booking experience.

This role is perfect for someone whos energetic, persuasive, and passionate about travel and hospitality.

Key Responsibilities

Sales & Lead Conversion

• Handle direct guest inquiries via phone, email, chat, and social media.
• Convert inbound leads into confirmed bookings for Moustache properties.
• Upsell additional services such as activities, experiences, and upgrades.

Customer Relationship Management

• Build strong relationships with repeat guests and travel communities.
• Ensure quick responses and personalized service for each guest.
• Maintain a high level of guest satisfaction and address feedback proactively.

Coordination & Reporting

• Coordinate with property and operations teams to confirm availability and bookings.
• Maintain and update the CRM with lead status, follow-ups, and closure reports.
• Support the marketing team with guest insights and promotional feedback.

Business Development

• Identify new sales opportunities and contribute ideas to improve conversions.
• Stay updated on market trends, competitor offerings, and travel behavior patterns.

Qualifications & Skills

• Graduate in any discipline (Hotel Management or Business preferred).
• Strong verbal and written communication skills.
• Proficiency in MS Office and CRM tools.
• Customer-focused, persuasive, and result-oriented.
• Passion for travel, hospitality, and guest experiences.

Why Join Moustache?

• Be part of a vibrant, fast-growing hospitality brand loved by travelers across India.
• Opportunity to interact with a diverse customer base.
• Fast-paced, learning-driven work culture with growth potential.
• Young, creative, and supportive team environment.