JOB LOCATION: HEAD OFFICE - Mumbai

Experienced candidates - Please do not apply

CTC offered : 3.5 LPA

Key Responsibilities:

Customer Engagement & Assistance

o Greet and attend to walk-in customers promptly and courteously.

o Understand customer needs and recommend suitable AMC cookware solution.

o Provide demonstrations of AMC products and explain features, benefits, and usage at customer's place.

Sales Support

o Assist customers with product selection, pricing, offers, and payment procedures.

o Up sell and cross-sell AMC accessories and related products.

o Maintain updated knowledge of ongoing promotions, discounts, and exchange offers.

After-Sales Support

o Handle customer service queries related to product use, care, and warranty.

o Assist in the processing of returns, exchanges, or service requests.

Generate sales leads

o Identify and target potential institutional clients such as corporate institutions, cooking schools, and government institutions etc

o Develop and maintain a pipeline of prospects through cold calling, networking, and referrals.

Qualifications & Skills:

Education: Graduate in Business / Marketing / Hospitality.
Experience: 02 years in institutional or B2B sales (FMCG, kitchenware, hospitality, or retail/direct sales preferred).

Skills:

Strong communication and interpersonal skills.

Product demonstration and presentation skills.

Basic computer knowledge (MS Office, CRM tools).

Problem-solving and customer handling abilities.

Personal Attributes:

Pleasant and professional appearance.

Customer-centric and approachable attitude.

Patience and empathy in handling customer concerns.

Willingness to learn product details and cooking techniques.

Work Schedule:

6-day work week (including weekends and public holidays if required).

Working hours as per location.

Sales Executive