Sales Development Representative

Job Description: Sales Development Representative (SDR)

Company: Chat360

Location: Mumbai

Joining: Immediate Joiners Preferred

About Chat360

Chat360 is a leading conversational AI and automation platform helping businesses improve customer engagement, lead generation, and conversions through WhatsApp, chatbots, and AI-driven solutions.

Role Overview

We are looking for a highly motivated Sales Development Representative (SDR) to identify, connect with, and qualify potential customers. You will play a critical role in driving pipeline growth by setting up qualified meetings for the sales team.

Key Responsibilities

• Identify and prospect potential customers through calls, emails, LinkedIn, and inbound leads
• Understand customer pain points and position Chat360s solutions effectively
• Qualify leads based on defined criteria (budget, authority, need, timeline)
• Schedule product demos and meetings for the sales team
• Maintain accurate records of interactions in CRM tools
• Collaborate with marketing and sales teams to improve outreach strategies
• Consistently achieve daily, weekly, and monthly activity and meeting targets

Required Skills & Qualifications

• 13 years of experience in inside sales, business development, or lead generation
• Strong communication skills (verbal & written)
• Comfortable with cold calling and outbound outreach
• Ability to understand SaaS / tech products (training will be provided)
• Goal-oriented with a strong drive to meet targets
• Familiarity with CRM tools is a plus