Sales Coordinator

Job Title: Sales Coordinator & Lead Management

Department: Sales Support / Business Enablement

Location: Gurgaon (On-site)

Company: CVant

Experience: 13 Years

Employment Type: Full-time

Role Overview

CVant is looking for a detail-oriented Sales Coordinator to manage incoming inquiries and verify customer interest before passing leads to the sales team. This role focuses on structured communication, lead verification, and accurate data handling it does not involve direct selling or closures.

Key Responsibilities

Screening & Coordination

• Respond to incoming inquiries across company channels using pre-defined templates.
• Ask qualifying questions to understand requirement and interest level.
• Identify genuine prospects and filter out irrelevant inquiries.
• Maintain polite, clear, and professional communication/ follow-ups.
• Route verified leads to the sales team with complete context.

Data Management

• Record and maintain accurate lead details in Excel/CRM sheets.
• Update lead status, remarks, and basic requirement information.
• Ensure clean and usable data is shared with the sales team.

Process Adherence

• Follow defined scripts, formats, and communication guidelines.
• Ensure timely response and handover to maintain lead freshness.
• Maintain consistency and data accuracy at all times.
• Coordinate internally to avoid duplicate or incorrect lead allocation.

Required Skills & Experience

• 13 years of experience in sales coordination, presales, sales, CRM handling, business development, or similar roles.
• Good written and verbal communication skills (English & Hindi preferred).
• Comfortable working on communication tools/email/chat and basic Excel sheets.
• Strong attention to detail and structured working approach.
• Ability to follow processes and maintain accuracy.

What We Offer

• Stable, structured role with defined responsibilities
• On-site professional work environment
• Exposure to sales operations and lead management processes
• Growth opportunity into CRM or operations roles