Sales Coordinator – Coordination & Follow-Ups (EdTech)

Company: Boston Institute of Analytics (BIA)

Location: Thane, Maharashtra (On-site)

Employment Type: Full-time

Industry: Education / EdTech

About the Role

The Boston Institute of Analytics (BIA) is a career-focused education institute offering industry-aligned programs in data science, artificial intelligence, finance, cybersecurity, and analytics.

We are looking for a Sales Coordinator Admissions Follow-Ups & Coordination to support our admissions and counseling team through structured candidate communication, follow-ups, and CRM-driven coordination.

This is an execution-focused role ideal for professionals who are comfortable handling daily student interactions, managing follow-up cycles, and ensuring smooth progression of candidates through the admissions process.

The role is full-time and on-site at our Thane office.

Key Responsibilities

Candidate Follow-Ups (Primary Responsibility)

• Conduct daily follow-ups with prospective students via calls, WhatsApp, and email.
• Maintain consistent communication to move candidates through the admissions funnel.
• Address candidate queries and share accurate program-related information.

Counseling Coordination

• Schedule and coordinate video counseling sessions with prospective students.
• Communicate program structure, eligibility criteria, timelines, and next steps.
• Coordinate with senior counselors for advanced counseling discussions when required.

CRM & Data Management

• Maintain accurate records of interactions, reminders, and follow-up outcomes within CRM systems.
• Ensure student data is updated and properly organized.
• Track assigned leads and manage timely follow-up schedules.

Admissions Process Support

• Assist students with application and documentation steps.
• Coordinate enrollment-related communication and updates.
• Act as a communication point of contact during the pre-admission stage.

Reporting & Tracking

• Maintain daily activity and follow-up reports.
• Share updates on lead status, including active, progressing, and converted candidates.
• Support admissions tracking and reporting requirements.

Required Skills & Experience

Must Have

• Minimum 1 year of experience in EdTech admissions, counseling coordination, inside sales, or similar coordination roles.
• Strong communication skills in English and Hindi.
• Comfortable with calling-based follow-ups and virtual counseling coordination.
• Working knowledge of CRM systems, Microsoft Excel, or Google Sheets.
• Ability to work from the Thane office location.

Good to Have

• Experience working with training institutes or education organizations.
• Familiarity with Zoom or Google Meet for counseling coordination.

What Youll Gain

• Practical exposure to EdTech admissions and counseling workflows.
• Opportunity to work closely with admissions and counseling teams.
• Structured and process-driven work environment.
• Growth opportunities into senior admissions or counseling coordination roles.

Work Location

Thane, Maharashtra (On-site).

Compensation

Competitive compensation aligned with company standards. Details will be discussed during the hiring process.

Equal Opportunity Statement

The Boston Institute of Analytics evaluates applicants based on qualifications, skills, and role requirements and is committed to fair and inclusive hiring practices.