Sales Coordinator

Company Description

BrainTekAI is a technology services company specializing in Staffing Services and Website & Mobile Application Development. It supports organizations in building skilled teams and scalable digital solutions tailored to diverse industries. BrainTekAI provides thoroughly vetted and technically proficient resources in various domains, ensuring readiness for immediate contribution. Additionally, the company designs and develops modern, secure, and scalable web and mobile applications aligned with business objectives and optimized for user experience.

Job Title: Sales co-ordination & Accounting

Department: Sales & Marketing

Location: Pimple Gurav/ Bhosari, Pune

Reporting To: Managing Partner

Female Candidate only

Job Purpose

To support the sales team & customers by managing customer inquiries, preparing quotations, coordinating orders, and ensuring timely communication with customers and internal departments to achieve customer satisfaction and sales targets.

Key Responsibilities

1. Customer Communication & Support

• Handle incoming customer calls, emails, and enquiries.
• Understand customer requirements and provide product details, pricing, and availability.
• Coordinate with customers regarding order status, delivery schedules, and documentation.

1. Quotation & Order Processing

• Prepare and send quotations as per company pricing policies.
• Follow up on quotations to convert them into orders.
• Create sales orders in the ERP system and ensure accuracy of details.

1. Coordination

• Coordinate with the store, purchase, logistics, and dispatch teams for order execution.
• Ensure timely dispatch of materials and share dispatch updates with customers.
• Work closely with the finance team for payment follow-ups when required.

4.Technical & Product Support Good to Have

• Provide basic technical clarification to customers regarding compatible fittings, thread standards (BSP, JIC, ORFS, METRIC, NPT), hose pressure ratings, etc.
• Check availability of alternate or equivalent parts if the standard part is not available.

5. Payment & Documentation Support

• Send Proforma Invoices (PI), delivery challan, test certificates, and dispatch documents.
• Coordinate with the Accounts team for pending payments / invoices as needed.

6.Documentation & Reporting

a.Maintain customer records, sales reports, and order-tracking sheets.

b.Ensure proper filing of quotations, purchase orders, invoices, and dispatch documents.

c.Provide daily/weekly sales reports to the Sales Manager.

7.Customer Relationship Management

a.Build and maintain healthy business relationships with customers.

b.Understand regular customer requirements and offer suitable solutions/products.

8.Skills & Qualifications:

• Graduate in Commerce (B.Com) or equivalent
• Ability to multitask and work under timelines.
• Strong communication and email drafting skills.
• 13 years of experience in Sales Coordination & Accounts
• Good communication and coordination skills
• Proficiency in MS Excel and MS Office

Work Environment

• Office-based role (No field visits), If necessary, need to visit at the customer end.
• Interaction with customers, vendors, and internal teams is frequent.

send your cv on

info@braintekai.com

chaidhriswapnali11@gmail.com