Sales Coordinator (Back office)

Job Summary:

We are looking for an experienced Sales Coordinator to support our India office based in Bandra, Mumbai . The role involves close coordination with manufacturing, logistics, and sales teams to ensure smooth order processing, timely deliveries, and effective communication with both internal and external stakeholders.

Key Responsibilities:

• Coordinate sales orders from receipt to final delivery, ensuring accuracy and timely execution
• Liaise with manufacturing and logistics teams to track production schedules and shipment timelines
• Work closely with the sales team to support order management, documentation, and customer communication
• Follow up with internal departments and external stakeholders (vendors, transporters, customers) to ensure on-time delivery
• Monitor order status, resolve delays, and proactively escalate issues when required
• Maintain sales order records, reports, and coordination trackers
• Support invoicing, delivery documentation, and basic MIS reporting
• Ensure compliance with internal processes and timelines

Requirements:

• Proven experience as a Sales Coordinator / Sales Support Executive
• Strong coordination experience with manufacturing and logistics teams
• Excellent follow-up, communication, and stakeholder management skills
• Proficient in MS Excel and ERP/CRM systems
• Detail-oriented with strong organizational skills
• Ability to work in a fast-paced, deadline-driven environment
• Ready to work from the Mumbai (Bandra) office