Sales Coordinator | Academic Coordinator - Thane

Location: Thane, Maharashtra (Onsite only)

Company: Boston Institute of Analytics (BIA)

Role Summary

We are hiring an Academic Coordinator Admissions & Follow-Ups to support our counseling team. This is a core execution role, not a field sales or marketing position.

The primary responsibility is candidate follow-ups, video counseling coordination, CRM updates, reminders, and admissions support. If you are comfortable speaking to students daily, managing multiple follow-ups, and working inside a CRM system, this role is for you.

This is a full-time onsite role in Thane. Remote candidates should not apply.

Core Responsibilities (What Youll Actually Do)

Candidate Follow-Ups (Primary Responsibility)

Perform daily follow-ups with prospective students via calls, WhatsApp, and email

Track student interest levels and move candidates forward in the admission funnel

Handle objections, clarify doubts, and maintain consistent communication

Video Counseling Coordination

Schedule and conduct video counseling sessions with students

Explain course structure, eligibility, timelines, and next steps

Coordinate with senior counselors for closures when required

CRM & Data Management

Update all interactions, follow-ups, reminders, and outcomes in the CRM

Maintain clean, accurate, and real-time student records

Set reminders and ensure no lead is missed

Admissions Process Support

Guide students through application steps and documentation

Coordinate fees, enrollment confirmation, and onboarding steps

Act as the single point of contact for students during pre-admission

Reporting & Daily Tracking

Maintain daily follow-up and call reports

Share status updates on warm, hot, and closed leads

Support the team with admission conversion tracking

Ideal Candidate Profile

Must Have

1+ year experience in EdTech admissions, academic coordination, inside sales, or counseling support

Strong communication skills (English + Hindi)

Comfortable with calling, follow-ups, and video counseling

Hands-on experience using CRM systems, Excel, or Google Sheets

Ability to work from office in Thane

Good to Have

Experience in analytics, IT, or professional training institutes

Familiarity with Zoom / Google Meet counseling calls

Who This Role Is NOT For

Candidates looking for remote/WFH roles

Pure marketing, HR, or field sales profiles

Freshers without calling or follow-up experience

Why Join BIA

Clear exposure to EdTech admissions and counseling operations

Direct impact on student enrollments and success

• Stable, process-driven role with growth into senior counseling positions