Sales Consultant

Role - Sales Consultant (Travel)

Location - Noida (Sector 98) / Bengaluru

This is a 6-day working role; Sundays are fixed off. (no rotational job)

About the role:

We are looking for a Sales Call Centre Agent to handle customer calls related to domestic and international flight bookings. The role involves offering flight options, closing sales, managing ticketing requests, and delivering high-quality customer service.

Key Responsibilities:

Handle inbound/outbound calls for flight inquiries and bookings.

Provide fare quotes, schedules, and best travel options.

Process reservations, changes, and cancellations using GDS (Amadeus/Galileo).

Upsell seats, baggage, meals, insurance, and other travel add-ons.

Meet sales and conversion targets.

Ensure accurate PNR creation and follow airline policies.

Requirement:

12 years of experience in travel sales or call centre operations.

Knowledge of GDS systems preferred.

Strong communication and sales skills.

Customer-focused, detail-oriented, and able to work in a fast-paced environment.