Sales Center Manager

Role : Center Manager

Company : Anjali Mukerjee Health Total Pvt. Ltd.

Location : Mumbai / Delhi / Pune

CTC : Up to 12 Lakhs per annum

Company Description

Founded in 1997, Health Total by Anjali Mukerjee is Indias leading lifestyle modification company, committed to promoting health and well-being through holistic and scientific approaches. Utilizing an innovative Integrated Approach that combines food as medicine, Ayurveda, homeopathy, nutritional therapy, and therapeutic lifestyle management, Health Total offers personalized plans for weight loss and managing various health conditions. With over 60 centers across major cities in India, such as Mumbai, New Delhi, and Bengaluru, the company has positively impacted the lives of more than 500,000 individuals. Health Total also offers Health Total@Home, enabling customers to enjoy the benefits of its programs from the comfort of their homes.

Role Description

This is a full-time on-site role for a Sales Center Manager located in the Mumbai Metropolitan Region. The Sales Center Manager will be responsible for overseeing day-to-day operations at the center, managing the sales team, ensuring delivery of excellent customer service, and achieving sales targets. The role will also involve training and mentoring staff, implementing best practices to optimize performance, and ensuring smooth communication among all team members. Responsibilities further include evaluating team performance, maintaining high client satisfaction, and ensuring compliance with company policies and standards.

Anjali Mukerjee Health Total is one of Indias leading integrated health and wellness brands, specializing in clinical nutrition, lifestyle management, and preventive healthcare. With multiple centers across India, the company focuses on helping clients achieve sustainable weight loss and disease management through personalized nutrition and holistic treatment.

Sales & Revenue Growth

• Drive center revenue through consultations, program enrollments, and client retention.
• Achieve monthly and quarterlysales targets and business KPIs.
• Upsell and cross-sell wellness programs and products.
• Monitor conversion rates from consultations to program enrollments.

Center Operations

• Manage day-to-day operations of the wellness center.
• Ensure high standards ofclient experience and service quality.
• Maintain operational efficiency including scheduling, billing, and reporting.
• Ensure adherence to company SOPs and compliance standards.

Team Management

• Lead, motivate, and manage a team of nutritionists, sales executives, and support staff.
• Conduct daily team reviews and performance tracking.
• Provide coaching to improve consultation effectiveness and sales conversion.

Client Relationship Management

• Ensure exceptional customer experience and high client satisfaction.
• Handle escalations and resolve client concerns effectively.
• Build long-term relationships to drive repeat business and referrals.

Business Development

• Build local partnerships and referral networks.
• Execute local marketing activities to increase center walk-ins and consultations.
• Support corporate tie-ups and community outreach initiatives.
  

• Strongsales and business development orientation
• Experience managingretail/service center operations
• Excellentteam leadership and people management skills
• Strongcustomer experience mindset
• Data-driven approach torevenue and performance management
• High ownership and result orientation
  

• 210 years in retail, wellness, healthcare, insurance, or service industry
• Center management, clinic operation , retail store management preferred
  
  

• Opportunity to lead a high-growth wellness center
• Performance-driven culture with strong career growth
• Work with one of Indias leading preventive healthcare brands