Sales Associate

Job Description for Sales Associates (B2C)

No. of Position = 2 nos. for each shift

Industry Retail Sales Jewelry

Experience: Fresher

CTC: As per skills limited to 5.0 LPA

Location: Andheri East (T2 Airport) & Navi Mumbai Airport, Broadway Bandra W

Gender Preference: any

Working Days: 6 Days

Working Timings: Rotational shift (24 hrs)

Company Website: www.mija.co

About Mija:

Mija is a modern fine jewellery brand specializing in lab-grown diamond studded jewellery. With a focus on sustainable luxury and contemporary design, we are looking for dynamic sales professionals to represent our brand at Mumbai International Airport (T2).

Key Responsibilities:

Welcome and assist customers, delivering a premium and personalized shopping experience.

Understand customer preferences and recommend suitable diamond jewellery pieces.

Achieve individual and store sales targets while ensuring service excellence.

Maintain in-depth knowledge of lab-grown diamonds, jewellery craftsmanship, and collections.

Handle billing, invoicing, and ensure smooth transaction processes.

Manage store displays, stock arrangement, and visual merchandising in line with brand standards.

Build and maintain long-term customer relationships through clienteling and after-sales service.

Follow airport retail protocols, security checks, and operational guidelines.

Requirements:

Zeal for sales in diamond jewellery retail sales (lab-grown or natural diamonds) or from luxurious goods companies.

Strong communication and interpersonal skills.

Fluent in English and Hindi (knowledge of additional languages is a plus).

Presentable, confident, and customer-focused.

Ability to work in rotational shifts (24x7 airport operations).

Proven track record of meeting and exceeding sales targets.

• Hands on experiences in handling International Customers will be added advantage

Technical/Behaviour Compentancies:

Sales & Customer Service Skills

Communication & Interpersonal Skills

Personality & Behavioural Skills

Qualification : Graduation

Language skills : Expertise in English Communication is mandatory.