Sales Associate

Job Title: Sales Associate 7 Bazaari

Location: Green Park & Other Locations in South Delhi

Experience Required: Minimum 3 years in retail (Food Retail preferred)

Job Summary

7 Bazaari is looking for a warm, responsible, and customer-focused Sales Associate to join our retail team. The ideal candidate should be comfortable with store billing, follow SOPs diligently, and enjoy creating a delightful in-store experience for every customer.

Key Responsibilities

Welcome customers and provide a friendly, premium in-store experience

Assist customers with product selection and recommendations

Handle billing and POS operations accurately at the store

Manage cash and billing procedures responsibly

Follow all SOPs, hygiene standards, and store processes

Maintain cleanliness, hygiene, and visual presentation of the store

Work collaboratively with store staff and team members

Perform basic Microsoft Excel data entry and simple reporting

Support stock handling, replenishment, and daily store operations

Required Skills & Qualifications

Minimum 3 years of experience in retail sales

Experience in food retail / FMCG / specialty food stores is an added advantage

Excellent customer service and communication skills

Familiarity with billing systems / POS software

Basic knowledge of Microsoft Excel (data entry level)

Disciplined, process-oriented, and detail-focused

Friendly, cooperative, and team-oriented personality

What We Value at 7 Bazaari

A customer-first mindset

Strong work ethics and reliability

Positive attitude and willingness to learn

Passion for retail, food, and premium customer experiencess

Sales & Store Performance

Drive sales targets across all stores and kiosks

Track daily and monthly performance, ABV, and conversion

Support in-store campaigns and product launches

Customer Experience

Ensure a warm, premium, and customer-friendly experience across all outlets

Train teams on customer interaction, upselling, and brand storytelling

Handle key customer escalations and ensure high service standards

Hiring & Training (Primary Focus)

Lead hiring of store teams and Store Managers

Conduct regular training on product knowledge, SOPs, and sales skills

Mentor teams through store visits, reviews, and performance feedback

Operations & SOPs

Ensure strict adherence to retail SOPs, hygiene, inventory, and cash handling

Coordinate with supply chain and warehouse teams for smooth stock flow

Monitor shrinkage, damages, and operational discipline

Reporting

Review MIS, manpower productivity, and store-wise performance reports

Share insights and corrective actions with management

Candidate Profile

10+ years of experience in retail sales and operations

Experience managing multi-store retail chains

Background in aspirational mass, premium, or luxury retail preferred

Strong customer-facing and interpersonal skills

Process-driven with solid understanding of SOPs and operations

Passionate about hiring, training, and people development

Why 7 Bazaari

Work with a heritage-led, fast-growing retail brand

High ownership role influencing sales, teams, and customer experience

Exposure to both flagship stores and kiosk formats