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Sales Agent - International Travel

Viacation

2 - 5 years

Gurugram

Posted: 17/12/2025

Getting a referral is 5x more effective than applying directly

Job Description

About the Role


Were hiring a customer-focused professional to handle travel-related queries, bookings, modifications, and support. Prior experience in travel/hospitality customer service is preferred.


Key Responsibilities

  • Manage inbound/outbound calls for bookings, inquiries, and cancellations
  • Provide accurate info on flights, hotels & holiday packages
  • Resolve customer concerns with a positive attitude
  • Coordinate with operations, ticketing & sales
  • Update CRM records and follow quality standards

Requirements

  • 6 months1 year of customer support experience (travel/BPO preferred)
  • Strong English & Hindi communication
  • Basic knowledge of travel terms (PNR, GDS, fares)
  • Good problem-solving & multitasking skills
  • MS Office + CRM familiarity ( Preferably ZOHO CRM )

Preferred

  • Knowledge of domestic & international travel processes

Benefits

  • Competitive salary + incentives
  • Training & growth opportunities
  • Supportive work culture

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