Sales & Order Management specialist

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Business Information:

“The Hitachi Energy Indian Operations Center (INOPC) is a competence center with around 2600+ skilled engineers who focus on tendering, engineering, planning, procurement, project Management, functional system testing, installation supervision, documentation and commissioning.”

Mission Statement:

Support the Sales organization and customers throughout the Offers / Quotation process from reviewing customer’s requirements, preparing technical offers / descriptions of the applied products and technology, Benefits, determining cost advantages, preparing documentation, and serving key technical resources in the assigned area Implementation of Sales Support strategy.

Your responsibilities:

• Prepare Timely and comprehensive offers / Quotations.

• Determine most technical appropriate and cost-effective solutions

• Customer satisfaction improvement.

• Offers & Quotations standardization & Competence development

• Collaborate across the Sales support team in offering solutions to country / region specific customers.

• Close collaboration with the Product Group Territory Marketing & Service Sales Managers (TMSM) responsible for the global market.

• Know-how sharing & cross-collaboration

• Analyze customer needs through general market info and information provided by Service FES/Territory Managers.

• Ensure all proposals follow relevant Hitachi Energy Procedures and guidelines

• Rationalize terms and conditions

• Review and analyse the Offers/Quotations technical documents and requirements and identifies the scope of supply, configuration of the product with relevant options, prepares list of technical deviations and clarifications, prepares data sheets, prepares comments to customer’s technical specifications including quality plans, painting specifications, document lists, etc.

• Preparation of complete technical & commercial quotation considering different strategies through SAP.

• Assist the TMSM’s or ASMs during Offers/Quotations for adequate follow-up and proper answers during the Offer clarification process.

• Coordinating with multiple functions (Design, Project management, SCM etc) as part of tendering activity.

• Lost proposal analysis to obtain better future offering

• Accountable for technical expertise and accuracy of the deliverables.

• Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

​Your background:

• Experienced in SAP is mandatory

• Fluent in German language Read, Write and Speak

• Knowledge of Power Grid Market & ABB Product & System offerings

• Electrical Engineer with 3 to 5 years of professional work experience in GCB or GIS or EPC or any HV products.

• Technical or commercial background on university level or equivalent

• Multi culture experience is a benefit

• Excellent communication skills & German Language will be added advantage

• Sales with depth order handling experience will be added advantage.