S2P (GSQB wave4)-MT

Act as key point of contact in collaborating closely with external and internal partners

Identify Process Defects and improve TAT and enhance SLAs

Measure the teams' efficiency, Generate Lean / process improvement ideas

Complaints or issue handling, Responsible for HR Metrics and MIS or Reporting in Excel / reporting tool

Supporting Global Procurement teams with a wide variety of operational procurement activities

Provide all operational support to the Strategic Sourcing teams

Collect, prepare and provide analysis and reports on category specific data to facilitate the accurate Strategic decisions

Support the Category Teams with all operational elements of Strategy developments e.g. Opportunity Assessment preparation and outputs

Use Category and system knowledge to set up the content for negotiations i.e. RFQ, e-auction

Supporting the Category leaders in the contract Management cycle

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.