RR-0339225_Miscrosoft Functional Consultant D365_India

Job Description:

Key Responsibilities

Dynamics 365 CE Customization & Development

• Design, configure, and extend Dynamics 365 CE modules including:
  • Sales
  • Customer Service
  • Case Management
  • Marketing (as applicable)
• Customize CE using:
  • C# Plugins
  • Custom Workflow Activities
  • JavaScript / TypeScript
  • Web Resources (HTML, JS, CSS)
  • Business Rules & Business Process Flows
• Implement custom actions, synchronous/asynchronous logic, and advanced form customizations.

Dataverse / CRM Schema Design

• Model and maintain Dataverse entities, fields, relationships, option sets, and hierarchies.
• Establish security roles, field‑level security, teams, and access control strategies.
• Optimize schema for performance, usability, and maintainability.

Integrations & API Development

• Develop integrations between Dynamics CE and external systems using:
  • REST / SOAP APIs
  • C# custom services
  • JSON/XML data exchange
  • Webhooks
• Work on middleware integrations (Azure Functions, service endpoints, or third‑party platforms).
• Build robust error‑handling, logging, and retry mechanisms.

Solution Management & ALM

• Manage CE solutions, patches, and deployment pipelines.
• Work with Azure DevOps (or similar) for:
  • Version control
  • Build & release pipelines
  • Work item management
• Follow best practices in solution layering and environment management.

Testing & Documentation

• Conduct unit testing for plugins, workflows, and custom components.
• Develop technical documentation, architecture diagrams, and deployment notes.
• Participate in peer code reviews and design evaluations.

Collaboration & Leadership

• Support project leads and architects in solution design sessions.
• Work closely with business analysts and SMEs to understand requirements.
• Mentor junior developers and uphold code quality standards.

Required Skills & Experience

• 6–8 years of hands-on experience with Microsoft Dynamics 365 CE / CRM development.
• Strong expertise in:
  • C# plugin development
  • JavaScript/TypeScript client side scripting
  • Custom Workflow Activities
  • Web Resources
  • Dataverse schema design
  • CE configuration and customization
• Strong understanding of CE security models, BPFs, forms, and data models.
• Experience integrating CE with external systems (REST/SOAP APIs, hosting APIs in Azure - APIM).
• Solid experience with Azure DevOps ALM, branching, and deployment practices.
• Experience with Azure Functions, Logic Apps, or related Azure services.
• Strong debugging, performance tuning, and troubleshooting capabilities.
• Experience in building custom reports (SSRS, PowerBI).
• Good exposure to Agile methodologies (Scrum/Kanban).

Nice to Have Skills

• Experience with PCF controls.
• Microsoft certifications such as PL‑400, MB‑230, or MB‑210.

Soft Skills

• Excellent verbal and written communication skills.
• Strong analytical and problem-solving mindset.
• Ability to independently drive features end-to-end.
• Collaborative approach to working with cross functional teams.

Education

Bachelor’s degree in computer science, Engineering, Information Systems, or equivalent hands-on experience.

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