RR-0188911 - Sr Analyst I Infrastructure Services

Job Description:

Job Description –

Technical lead focusing on engineering, standardizing, and supporting the Apple operating systems. Your key areas of expertise will be security, software distribution, device policy management, and automation.

Key Responsibilities

• The Apple Engineer will assist in planning and implementing enterprise-wide Apple support
• Subject matter expert for MacOS Apple products
• Create Mac automated deployment using latest technologies and provide Level III support for Mac deployments and related issues
• Build and maintain documentation of process, environment, and run books
• Provide Apple specific training to L1, L2 support

Requirements

• Bachelor’s Degree
• 5+ years of relevant IT experience
• Expert level knowledge of MacOS and Management/Support tools (JAMF and Intune)
• Apple Certified Professional preferred
• Extensive Experience in engineering Mac OS deployment including JAMF and Intune
• Excellent customer service, interpersonal skills, telephone etiquette, time management, and problem-solving skills
• Strong Project Management skills
• Experience in building application packages for use in a software deployment tool
• Excellent understanding of computer hardware, operating system functions, and components.
• Knowledge of Entra, Intune, JAMF, Configuration Management and Security

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.