Risk and Escalations Lead

Experience : 6 to 12 years

Location : Chennai - DLF IT Park

work mode: Work from office ONLY

Rotational Shift

Rotational week off

Notice period: Only immediate to 30days

Job Description:

We are hiring a Risk Lead Analyst with expertise in identifying, investigating, and resolving risk related escalations. The ideal candidate will have hands-on experience in fraud detection, compliance monitoring, and dispute resolution, ensuring timely risk mitigation and adherence to regulatory frameworks.

Key Responsibilities

Investigate high-risk transactions, fraud alerts , and compliance violations, ensuring swift resolution.

Monitor and assign cases across risk investigation workflows, ensuring efficient tracking and escalation management.

Analyze failure payments and risk trends, identifying patterns to enhance fraud prevention strategies.

Coordinate with financial institutions, compliance teams, and internal stakeholders to resolve escalated risk cases.

Ensure compliance with global financial regulations, AML policies, and internal risk frameworks.

Develop risk mitigation strategies and recommend process improvements to enhance security and efficiency.

Maintain high accuracy in documentation and reporting, adhering to regulatory standards.

Requirements

Team handling experience with Merchant side domain (E-commerce)

6 12 years in risk investigations, fraud detection, or compliance monitoring.

Proficiency in risk assessment tools, fraud detection platforms, and compliance monitoring software.

Strong analytical mind set, problem-solving abilities, and effective communication skills.

Experience in high-value risk investigations, AML compliance, and fraud prevention within financial services.