Retention Specialist

About the role:

This role offers you a chance to work with some of the most innovative companies globally. Building a strong foundation in strategy, marketing, analytics and consulting while getting equipped with the AI skills you will need to become an extraordinary professional.

You will be working with the founders on a day to day basis, creating campaigns, operating multiple tools, analyzing user behavior and delivering stellar client experience from Day 1!

This role calls for a creative, service oriented and a data-driven professional who is tenacious and wants to make a real impact in the world.

Key responsibilities:

- Design and execute advanced retention campaigns for early-stage B2C companies, pushing the boundaries of engagement and loyalty

- Map out and optimize customer journey stages, using data to increase lifetime value and engagement

- Utilize customer data to inform campaign decisions, tailoring retention strategies and assessing performance

- Proactively address client challenges, ensuring solutions are perfectly aligned with their goals and retention objectives

- Maintain a high work ethic and develop yourself as a cross functional professional profi cient in all the aspects of modern day marketing

What You Get:

- A pivotal role in shaping the future of retention marketing and consulting, collaborating with visionary founders and leveraging cutting-edge AI tools

- Competitive compensation with performance-based incentives tied to tangible client and company growth

- Opportunity to continuously upskill on the skills required to be a future proof professional who can thrive in this AI fi rst world

- The flexibility to innovate within a dynamic, global environment that values clear outcomes over empty buzzwords

Required competencies:

- Strong communication skills

- Creativity in thought

- Empathy

- Structured thinking

- Affi nity towards AI tools and software in general

- Ability to have fun

- Ability to question things and bring independent thought

- Tenacity and high regard for quality

- Servitude and analytical thinking

- Exceptionally organized, with sharp attention to detail

- Energetic, dynamic, and unafraid to take ownership of both wins and misses